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Looking For Answers?
Welcome to Fasgo India! Here are answers to some of the most commonly asked questions about our products, orders, and policies.
Yes. All Fasgo products are formulated using time-tested Ayurvedic herbs and essential oils. They are 100% herbal, free from harmful chemicals, parabens, and artificial additives.
Our Ayurvedic oil is formulated for general use and is suitable for all. However, if you have any irritation or allergic reaction, we recommend discontinuing use
Absolutely! Our products are designed for safe, daily use and are gentle on the skin. Many of our customers incorporate them into their wellness routines.
Fasgo offers targeted relief for joint pain, muscle soreness, arthritis, sprains, headaches, and general body aches.
Simply browse our product catalog, click “Add to Cart,” and proceed to checkout. You can pay via UPI, net banking, cards, or Cash on Delivery (COD) if available in your area.
Yes. We deliver to most pin codes across India through our reliable courier partners.
Orders are usually shipped within 1–2 business days and delivered within 3–7 business days, depending on your location.
Once your order is shipped, you will receive a tracking link via email/SMS. You can also contact our support team with your Order ID.
We accept UPI, debit/credit cards, net banking, and COD (Cash on Delivery) in selected locations.
Yes! Follow us on Instagram and WhatsApp or subscribe to our newsletter to get first access to exclusive discounts and wellness bundles.
Orders can be canceled within 6 hours of placing them. Once shipped, cancellations are not possible.
Due to the personal nature of our wellness products, we do not accept returns unless the item received is damaged, defective, or incorrect.
Please email us at support@fasgoindia.com with clear photos of the product and packaging within 48 hours of delivery. We’ll arrange a replacement or refund with clear photos of the product and packaging within 48 hours of delivery. We’ll arrange a replacement or refund.
Once approved, refunds are processed within 5–7 working days to your original payment method.
Yes. Our core formulations, including FASGO Thailam and Gel, are backed by clinically proven .
Yes, Fasgo India is strictly cruelty-free. We do not test on animals and are committed to ethical product development.
All genuine Fasgo products are sold only through www.fasgoindia.com, our official Amazon/Flipkart stores, and selected pharmacy partners. Look for proper branding and packaging with batch numbers.
You can reach us via:
📧 Email: support@fasgoindia.com
📞 Phone/WhatsApp: +91-94440 85433 / +91-82482-05531
⏱ Support Hours: Monday to Saturday, 10 AM – 6 PM
